As the global impact of COVID 19 (Coronavirus) continues to unfold, COOLKATANA has taken steps to protect the health, safety and well-being of our customers, employees and communities. As we support those impacted, We are currently only accepting emails. We strive to respond back within 24-48 hours.

Order inquiry and customer service E-mail:
service@coolkatana.com

Opening Hours:
Mon. - Fri. 9:00 AM - 6:00 PM(HKT/CST)
Holiday Break, and at your service on the first working day after the holidays.

Kind Note:
For our customer service colleagues can quickly and clearly understand your questions or problems, our team will get back to you as soon as they can.